What might a Policy Standard in government look like?
Government is becoming more familiar with doing user-centred policy design, whether in creating prog...
Funding Service: Defining data standards for grant teams
Creating reusable standards to improve grant delivery Data collection in funding is complex, with no...
Using data design to transform the planning application process: get involved
The planning application process, known as development management, is integral to new developments c...
Empowering voters: behind the scenes of the Choose My PCC service
We are a multidisciplinary team embedded within the MHCLG’s Elections Directorate, which builds and ...
Prioritising mental health in the workplace
My interest in mental health stems from a personal experience, having supported my wife through very...
User needs and user biases: telling them apart
As I sat through my 10th or so user research interview on the Common Tools as a Service project at t...
Design, delivery, and determinism: reflections on the SDinGov conference 2024
Not quite the entire MHCLG contingent at the Service Design in Government conference, hosted in Edin...
Funding Service: why combining self-service with a human touch works best for grant teams
What we mean by guided self-service In the world of designing and launching new funds, guided self-...
My experience on the Summer Internship Programme in MHCLG
A career in MHCLG Digital is open to everyone regardless of their background. The Civil Service Summ...
Taking a bold, innovative approach to tackle the digital and data recruitment challenge
Digital and data roles are known to be difficult to fill, not only in government but in the wider se...
Adaptive funding: 8 ways to make funding effective in solving complex problems
Complex problems Most of the problems that today’s governments are trying to address are complex. I...
Setting the foundations for effective data use in local government
In this blog post, we share the insights behind our approach to scaling data standards and an update...
From Homes for Ukraine to community building: my journey as a business analyst Fast Streamer
I’m Luke and I’m a business analyst in my first year of the ‘Digital, Data Technology and Cyber’ Fas...
Delivering at pace: introducing Common Tools as a Service
For the past 18 months, my team and I have been leading a new initiative at MHCLG called Common Tool...
Exploring the use of artificial intelligence to streamline the planning process
Planning documents often contain vast amounts of valuable information, but accessing and using this ...
Unlocking collaboration: new ways of working in our delivery community of practice
Delivery managers are accountable for the delivery of products and services. Due to the dynamic and ...
Applying user ecosystem thinking in Funding Service Design
In DLUHC’s Funding Service Design team, we design ways to improve the user experience of applying fo...
Join the Funding Service Design team
DLUHC’s Funding Service Design team is improving DLUHC’s funding service – we are redesigning key el...
Join us at our virtual Digital Recruitment Days and explore your next career move
Do you work in engineering, user research or interaction design, and are looking for a rewarding and...
Scaling data standards to support local government
One major challenge councils face is unconnected technology solutions that can’t share data with eac...
PropTech Innovation Fund: how it's helped identify barriers to adoption of digital engagement tools and the role of government and partners to reduce them
Technology can play a vital role in enhancing community engagement and modernising the planning syst...
A foot in the Digital Front Door: expanding digital thinking in policy-making
In this post, Greg Winfield, Head of User-Centred Policy Design at DLUHC, talks about how adding use...
Future Councils Pilot insights: Common challenges to digital transformation in local government
The aim of Future Councils was to understand the conditions required for councils to become modern a...
Developing a service to assess and understand cyber resilience in local government
The DLUHC Local Digital team is supporting councils in England to build their cyber resilience. Thro...
Funding Service Design: Using content design to reduce the burden on applicants
In September 2022, I started on a new project as a content designer in the Funding Service Design te...
Transforming digital services for councils through our Round 6 projects
We’re pleased to announce the 16 council-led digital projects that will be awarded funding through R...
Future Councils: Meet our 8 pilot councils
We are delighted to announce the councils that will be taking part in the pilot of Future Councils -...
DLUHC Housing and Planning Minister visits Buckinghamshire Council to see new Digital Planning software in action
DLUHC Housing and Planning Minister, Lucy Frazer alongside Councillor Martin Tett, Leader of Bucking...
Local Digital: 2022 in review
Local Digital is on a mission to bring together everyone required to make excellent local public ser...
Continuous Data Assurance Helps to Make Better Services
In September 2020, the Energy Performance of Buildings Register Find an energy certificate service w...