Improving our digital services
David Gyung/Shutterstock.com We have made a number of key improvements to our digital services over ...
How sharing your experience helps to improve the Digital Registration Service
Thapana_Studio/Shutterstock.com HM Land Registry’s Digital Registration Service (DRS) was launched i...
Asking for guidance part 3: The case of the curious caution
Approximately 65% of complex applications receive requisitions. This is because some points are hard...
How Zero Down Lease is taking the fear out of leasehold extensions
Zero Down Lease took part in the Geovation Accelerator Programme in 2022. The programme is co-sponso...
We’ll need the original deeds
ULKASTUDIO/Shutterstock.com From October 2024 we will no longer accept conveyancer applications for ...
Changes to our address for service policy and practices
We are constantly looking to improve clarity and consistency, as well as aiming to reduce the number...
Asking for guidance part 2: The case of the vexing restrictions
Approximately 65% of complex applications receive requisitions. This is because some points are hard...
Accounting for discounts and incentives in developer applications
Konmac/Shutterstock.com We receive a lot of applications that refer to discounts and incentives, but...
Can 6,700 Practice and Process subscribers be wrong?
Launching any new publication is an anxious time for everyone involved. Have we got the format right...
Amalgamation or merger – what’s the difference?
Gajus/Shutterstock.com At HM Land Registry we find that applicants sometimes mistakenly refer to ama...
Recognising the vital work of conveyancers
Reflecting on last week’s second National Conveyancing Week (NCW), we want to take this valuable opp...
Applying user ecosystem thinking in Funding Service Design
In DLUHC’s Funding Service Design team, we design ways to improve the user experience of applying fo...
Join the Funding Service Design team
DLUHC’s Funding Service Design team is improving DLUHC’s funding service – we are redesigning key el...
Join us at our virtual Digital Recruitment Days and explore your next career move
Do you work in engineering, user research or interaction design, and are looking for a rewarding and...
Scaling data standards to support local government
One major challenge councils face is unconnected technology solutions that can’t share data with eac...
PropTech Innovation Fund: how it's helped identify barriers to adoption of digital engagement tools and the role of government and partners to reduce them
Technology can play a vital role in enhancing community engagement and modernising the planning syst...
A foot in the Digital Front Door: expanding digital thinking in policy-making
In this post, Greg Winfield, Head of User-Centred Policy Design at DLUHC, talks about how adding use...
Future Councils Pilot insights: Common challenges to digital transformation in local government
The aim of Future Councils was to understand the conditions required for councils to become modern a...
Developing a service to assess and understand cyber resilience in local government
The DLUHC Local Digital team is supporting councils in England to build their cyber resilience. Thro...
Funding Service Design: Using content design to reduce the burden on applicants
In September 2022, I started on a new project as a content designer in the Funding Service Design te...
Unlocking collaboration: new ways of working in our delivery community of practice
Delivery managers are accountable for the delivery of products and services. Due to the dynamic and ...
Transforming digital services for councils through our Round 6 projects
We’re pleased to announce the 16 council-led digital projects that will be awarded funding through R...
Veya’s use of HM Land Registry data to speed up property transactions
Veya was a participant in the Geovation Accelerator Programme in 2019 – a programme which provides g...
Benefits of a collaborative approach
National law firm Blake Morgan LLP is one of our most prolific customers by volume of applications. ...
Future Councils: Meet our 8 pilot councils
We are delighted to announce the councils that will be taking part in the pilot of Future Councils -...
HM Land Registry wants your views
Gajus/Shutterstock.com HM Land Registry conducts quarterly customer satisfaction surveys through tel...
DLUHC Housing and Planning Minister visits Buckinghamshire Council to see new Digital Planning software in action
DLUHC Housing and Planning Minister, Lucy Frazer alongside Councillor Martin Tett, Leader of Bucking...
Tried and tested tips for reducing requisitions
@hsleathphoto HM Land Registry is working with customers to help drive down the number of requests f...
Avoiding the simple errors that cause delays
Piranhi/Shutterstock.com Improving the speed of our services is our top priority. We continue to mak...
Local Digital: 2022 in review
Local Digital is on a mission to bring together everyone required to make excellent local public ser...